See here for initial setup instructions with Zoom, Microsoft Teams, Google Meet and other apps.
Many other topics are covered below, and please do not hesitate to Contact Us!
What are the installation requirements for StretchUp.ai?
StretchUp supports both Apple Mac and Windows PC.
We support MacOS versions 10.14 and up on most modern Macbooks and iMacs, and Windows 10 64bit on PCs with modern hardware.
If you have trouble installing Slipaway on your Mac or Windows PC, please contact us.
What video conferencing applications does StretchUp support?
StretchUp supports most Video Conferencing programs that allow virtual cameras. At the time of writing this includes Zoom, Microsoft Teams, Google Meet, Skype, Skype for Business, and others. See detailed setup instructions here
I have multiple cameras. How do I choose which one StretchUp supports?
How do I start up StretchUp?
Configure your video conferencing program to use StretchUp as the camera (see instructions here). As soon as you turn on video, StretchUp will start.
What is Follow Me Zoom and how does it work?
Follow Me Zoom is a feature that tracks the position and size of your face in the frame. It zooms-in on your face, to allow you to move away from camera, stand up, and be mobile while keeping your face clear in the meeting.
What are Up Reminders and how do they work?
Up Reminders track whether you are sitting or standing, and if you were sitting for long they alert you to stand up. You can configure the Up Reminders timer in the settings window, including turn it off by selecting "never".
How does the "Stretch" button work?
The "Stretch" button allows you to stretch in private. When you click it, StretchUp mutes your microphone and shows your last position on the conference video, allowing you to stretch in private.
Sometimes I am standing and detected as sitting or vice-versa. Why?
It would consider you sitting if it mostly sees your head and shoulders.
If it gets to see larger parts of your body it considers you as standing.